Episode 34: Why Gifts Won’t Keep Your Clients Happy with John Strohmeyer
Recap:
So many people right now are talking about the importance of the client experience and gift giving and wow packages that you give your clients to make them fall in love with you.
I can tell you one of the most expensive lessons that I've learned myself personally is that gift giving is not going to solve your customer support and your customer experience problems.
Meet our Guest Expert - John Strohmeyer
This week on Owning It, my guest John Strohmeyer of Strohmeyer Law, PLLC in Houston talks about why gifts won't keep your clients happy. We talk about the time when one of his heroes visited his hotel, and a few more awesome stories focusing on what will keep your clients happy.
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Show Notes
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